Shipping&Handling

Orders placed Monday through Friday will ship within 1-2 business days of purchase, excluding weekends and holidays. If delays are expected with your order, you will be contacted via email.

Postal Rates

US Orders

All standard US orders are sent via USPS Priority and typically arrive within 5-8 business days from shipped date. Once orders have been shipped, you will receive a tracking number via email.
Orders are shipped to the address provided, THE JACKS is not responsible for delays caused by the USPS, stolen or damaged packages or replacement of lost orders submitted with incorrect delivery information. If you’d like to add insurance or signature confirmation on your package please email us at cs@thejacks.co.kr

AU Orders

All standard AU orders are sent via Australia Post and typically arrive within 5-8 business days from shipped date. There will be dispatches on every Thursday, including orders up to 5pm (Canberra). Flight will make departure every Saturday.(Orders on Friday might take up to 15 working days)
All air deliveries will make an arrival at sydney so for WA it would take another day. Once orders have been shipped, you will receive a tracking number via email.
Orders are shipped to the address provided, THE JACKS is not responsible for delays caused by the Australia Post, stolen or damaged packages or replacement of lost orders submitted with incorrect delivery information. If you’d like to add insurance or signature confirmation on your package please email us at cs@thejacks.co.kr

International Orders

All international orders are sent via EMS. Shipping delivery dates and rates are based on region/country. The jacks is not respons.